Frequently Asked Questions
We typically respond to all support requests within 24 hours. For priority issues marked during submission, we aim to respond within 4 hours during business hours.
Please include your name, contact information, and a detailed description of your issue. If it's a technical problem, include any error messages, steps to reproduce the issue, and your browser/device information.
Yes, we offer phone support for premium plan customers. If you're on a premium plan, please call the number provided in your welcome email. Basic plan customers can use our email and chat support options.